Under certain conditions some of the products from our online catalogue can be purchased with zero rate VAT, in other words they may be exempt from VAT. This is because the UK government provides some special rules that we can apply when these conditions are met.

There are 3 conditions that must be met for us to supply you products at a zero rate of VAT. These are:

  • You declare that you (or the person for whom you are purchasing the products on behalf of) are chronically sick or disabled
  • The products that you are purchasing are eligible to be supplied at a zero rate of VAT
  • The products that you are purchasing are being supplied to you (or the person for whom you are purchasing the products on behalf of) for domestic or personal use only