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As the UK’s leading wheelchair accessible vehicle manufacturer, we’re passionate about making life more accessible – whether through our range of wheelchair accessible vehicles (WAVs) or by sharing tools that empower disabled people to live more independently and confidently.
Navigating public spaces, events and venues can be challenging for disabled people and their carers, especially when access needs aren’t immediately visible or understood. That’s where the Access Card comes in, translating a person’s access requirements into easy to recognise symbols, helping venues and service providers offer the right support without lengthy explanations.
What is the Access Card?
The Access Card is a photo ID card that communicates your access needs using a set of symbols. These symbols represent barriers you face – such as difficulty standing, queuing or needing level access – and the reasonable adjustments you might require.
It’s recognised at thousands of venues across the UK and beyond, including theme parks, theatres, sports stadiums and even ticket selling platforms like Ticketmaster. It’s also integrated with online systems to unlock accessible booking options.
How Does it Work?
Each Access Card displays up to nine symbols, each representing a specific access need:
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- Standing and Queuing – for those who can’t stand or wait in lines.
- Level Access – for wheelchair users or those needing step-free access.
- Distance – for people who struggle with walking long distances.
- Urgent Toilet Needs – for those with continence issues.
- Essential Companions – for individuals who need support from another person.
- Visual Information – for those who need clear written or visual instructions like large prints and diagrams, etc.
- Audible Information – for individuals who need spoken instructions or audio support (ideal for visually impaired users).
- Assistance Dog – confirms that an assistance dog will accompany the cardholder.
- Miscellaneous – for other needs not represented by the standard symbols, such as sensory considerations or medical equipment.
These symbols help staff understand your needs quickly and respectfully, reducing stress and improving your experience.
How to Apply?
Online
Applying is simple and costs £15 for three years. You’ll need to:
- Visit the Access Card application page.
- Provide evidence of your access requirements (e.g., disability benefits, care plans, medical letters).
- Upload a photo ID.
- Wait for approval — once accepted, your card will be mailed to you.
Phone
You can complete the application over the phone, you can either choose to send your supporting evidence by calling 03308055108 between 10am and 4pm, Monday – Friday or through email: applications@nimbusdisability.com.
Post
Call the Nimbus Disability office on 03308055108 or email applications@nimbusdisability.com and your application will be posted to your home address.
Why It’s important
Hassle-free accessibility is very important in our daily life, especially if you use a wheelchair accessible vehicle, or have specific access needs. The Access Card can help to::
- Make venues more accessible by communicating your needs without repeated explanations.
- Help you plan your trips stress-free.
- Support smoother experiences at events and attractions.
Whether you’re hiring a WAV for a day out or purchasing one for long-term use, the Access Card ensures your destination is just as accessible as your journey.
How Can a WAV Help?
Allowing disabled people to travel from the comfort of their wheelchair, a WAV offers safe and convenient road travel for wheelchair users. Hiring a WAV for a day out is the perfect way to travel to an accessible venue destination. Or you could consider puchasing a new or used WAV from Allied Mobility, ensuring your journey is just as accessible as your destination.
With a wide range of WAVs available for you to buy, hire for short or long-term trips, or lease on the Motability Scheme, our expert mobility advisors are here to help you find the right solution for you and your needs.
Book your FREE home demonstration or call our friendly mobility advisors on the number above.
